Plan Your Visit
Opening Times
Box Office: 08448 11 21 21 *
Group Bookings (10+): 08448 11 21 22
100 Grey Street, Newcastle upon Tyne NE1 6BR
We are located in the heart of Newcastle, easily accessible by public transport and with a number of car parks close by.
Our Box Office counter is open Monday to Saturday, 12 – 8pm. On nights with no performance, counter sales close at 6pm. Our phone sales are open from 10am – 8pm. All major credit and debit cards accepted.
We are closed on Sundays and Bank Holidays unless there is a performance, in which case the venue will open a minimum of 1 hour before the performance.
Counter and phone sales are currently suspended in line with the See It Safely recommendations. You can contact us via email at boxoffice@theatreroyal.co.uk and we will get back to you as soon as possible.
Getting Here
Parking
Driving to the Theatre? Find out all the best information to make your visit simple.
Public Transport
Whether you arrive by Metro, train, bus or plane, find out everything you need to make your journey as easy as possible.
Booking
Ticketing
Just the ticket! Everything you need to know about booking your tickets, refunds and exchanges and mobile ticketing.
Concessions
For certain performances discounted tickets and concessions are available including Friends of the Theatre Royal, Personal Assistant (Carer) tickets.
Gift Vouchers
Give your family and friends the gift of the finest drama, the brightest West End musicals, the cream of the comedy circuit and award winning dance!
Group Bookings
Bring a group of 10+ to Theatre Royal and save money on your tickets. We appreciate just how much work goes into organising a group to come to the theatre.
Venue
Your Safety
We operate one of Newcastle’s most cherished and well-attended live entertainment venues, and we work hard to ensure that audiences can continue to enjoy live entertainment in a safe and welcoming environment,
Food and Drink
No visit to the theatre would be complete without a delicious artisan ice cream, a refreshing interval drink or a tasty bite to eat at one of Newcastle’s popular restaurants.
Venue Information
All the information you need to know ahead of your visit to Newcastle Theatre Royal.
Seating Plan
Our representative seating plan will help you to select the best seats in the house!
Access
Theatre For Everyone
Newcastle Theatre Royal is committed to ensuring that accessibility is at the heart of everything we do.
Access Membership Scheme
We want to ensure that we meet the needs of all of our audience members and offer the best service we can.
Accessible Performances
We offer a range of Accessible Performances throughout the year which provide unforgettable experiences for everyone.
Access Facilities
We can help facilitate your visit whether this is your first trip to the theatre or you are a frequent attender.
Contact Us
Feedback
Tell us about your visit. We really appreciate your comments and, where appropriate, will respond to them within ten working days.
Our Departments
If you would like to contact a specific department or a member of staff about any issues associated with your visit to the theatre, please get in touch.
FAQs
Take a look at our most frequently asked questions.