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For the safety of all our audiences and staff, as a condition of entry we require you to wear a face mask whilst you are in the Theatre Royal (exemptions apply).

Accessible Performances

We offer a range of Accessible Performances throughout the year which provide unforgettable experiences for everyone, enabling customers who may benefit from additional support to enjoy live theatre in a friendly and welcoming environment.


Audio described performances

Audio description offers a live verbal commentary providing information on the visual elements of the performance as it unfolds. It describes action that is essential to an understanding of the plays story, as well as describing the design of the set, facial expressions and visual jokes that a blind or partially sighted member of the audience might otherwise miss. Our audio description operates through a Sennheiser infrared system. Live commentary can be heard through a stethoset style receiver, personal headphones (headphones must have a 3.5mm jack) or via a hearing aid when set to the T position and used in conjunction with our infra-red loop pendant receiver. Read our Headset Guide for full instructions.

Captioned performances

Captioning coverts the spoken word on stage into text that is displayed on captioning units positioned at the side of the auditorium. The actors’ words will appear on display as they are spoken or sung much like subtitles on tv. The names of characters speaking, sound effects and off stage noises are also shown. 

Caption boxes are positioned in the Stalls, Grand Circle and Upper Circle levels and are best viewed from selected seats, please contact our Box Office for further information. Seats will be held for caption users and released for general sale subject to price band availability, so we encourage anyone wishing to use the captions to book as early as possible to avoid disappointment.


Touch tours

Touch Tours give blind and partially sighted audience members the opportunity to explore the stage, set and physical elements of a production prior to an audio described performance. Participants of the Touch Tour will be met by the audio describer and members of the Newcastle Theatre Royal team and guided around the set to interact with props, costumes and members of the production company. Assistance dogs, a companion or personal assistant are welcome to join you during the touch tour.

Sign language interpreted performances

During a Sign Language Interpreted (BSL) performance, an interpreter will give a sign interpretation of what is being spoken or sung by the actors on stage. The interpreter stands at the front of the stage, to one side, allowing audience members to view both the interpreter and the production. For some performances, the interpreter will be integrated into the performance and will appear alongside the actors.

Relaxed performances

Relaxed performances are perfect for any theatregoer or family who would benefit from a more relaxed environment. These performances allow for noise and movement in the auditorium, re-entry when needed and a special chill-out space for patrons who may need time away during a show.

Many theatregoers find these performances more relaxing and enjoyable for lots of reasons. This would include families with young children, as well as customers with autism, a learning disability, dementia, anxiety or other medical condition which mean sitting or concentrating for long periods of time without moving can be difficult.

Lighting and special effects are slightly altered, with strobe and flashing lights being removed and very loud noises being dulled or omitted, however the content of the show remains the same. There may be more noise or chatter in the auditorium than for other performances.

Additional facilities such as the relaxed room or TV monitor in the foyer may also be available for individuals who need a break from the auditorium.

View our Social Story to help you plan your visit and to make it a fun and pleasurable experience for everyone.



Accessible Performances

Everybody’s Talking About Jamie Sat 30 Oct 2021, 2.30pm (CAP & AD)

Carmen Fri 5 Nov 2021, 7pm (AD & pre-show Touch Tour)

Trouble in Tahiti / West Side Story Symphonic Dances Sat 6 Nov 2021, 7pm (AD & pre-show Touch Tour)

Snow White and the Seven Dwarfs Tue 7 Dec 2021, 7pm (CAP & AD)

Snow White and the Seven Dwarfs Sun 5 Dec 2021 & Thu 6 Jan 2022, 12 noon (Relaxed Performance)

SIX Sat 22 Jan 2022, 5.00pm (CAP & AD)

Scottish Ballet’s The Nutcracker Sat 5 Feb 2022, 2.30pm (AD & pre-show Touch Tour)

The Curious Incident of the Dog in the Night-Time Sat 5 Mar 2022, 2.30pm (CAP, AD & pre-show Touch Tour)

Waitress Thu 10 Mar 2022, 7.30pm (CAP & AD)

Rigoletto Sat 26 Mar 2022, 7pm (AD & pre-show Touch Tour)

Singin’ in the Rain Sat 7 May 2022, 2.30pm (CAP & AD)

The Book of Mormon Sat 25 Jun 2022, 2.30pm (CAP, AD & pre-show Touch Tour)

Strictly Ballroom Sat 6 May 2023, 2.30pm (CAP & AD)

Relaxed Room

The relaxed room is available for any disabled customers who would like a more relaxed space to enjoy a live stream of a performances. The space can be booked as an extra area for your party so you can take time out of the auditorium as needed, or it can be booked separately from main auditorium tickets. As the main auditorium can be a busy and daunting space, our relaxed room provides an alternative safe and quieter space to enjoy the show.

The relaxed room has comfortable seating and beanbags, as well as sensory lighting, ear plugs and defenders, wiggle cushions and fidget toys. As you will have exclusive access to the room, you may take your own sensory or support items into the space*, as well as food and drinks. The Relaxed Room may not be available for all performances, please check the performance schedule.

A photo showing the layout of the relaxed room