at Theatre Royal

The Theatre Royal is committed to making as much of its programme
as possible available to deaf and sight impaired audiences.

Brochures are available in Braille, large print and audio tape from the
Box Office. 

Text Relay Service available for deaf patrons, simply
call 18001 0191 244 2596.

 There are eight spaces for wheelchairs; four in the Stalls
(depending on stage layout), two in the Grand Circle and two in the
              Upper Circle (please note: you must bring your own wheelchair).
              One free ticket for the companion of a wheelchair user. 

Sound enhancing headsets are available from our Stalls kiosk.
You can also boost the volume of a performance using our induction
             headsets which work in conjunction with your hearing aid in the T
             position. There is an induction loop at Box Office and in the Olivier Suite.
Guide, hearing and other working dogs are welcome in
all parts of the theatre, please remember to book an aisle seat.

There are three spaces for Blue Badge Holders on Hood St.
Most parking meters are free to Blue Badge Holders. Please note
             there are no Blue Badge Holder parking spaces on Shakespeare Street.

There is a loading bay in Shakespeare Street, on the Theatre Royal
side of the road towards the junction with Grey Street, which can be
             used as a drop off point for passengers less able to walk far – it is
             drop off only, and we are advised cars are not permitted to park or
             wait in this bay. 

   There is lift access to all levels of the theatre.

    There is an accessible toilet on all levels of the theatre.


We have made changes to our Personal Assistant (carer) ticket policy for Newcastle Theatre Royal Trust.

We have now set up an Access Requirement Register in order to improve our service to you. This replaces the previous Cinema Exhibitors Assosication scheme but we will continue to accept all CEA cards issued before 30 November 2017.

Please click here to find out more information about the Access Requirement Register, and how you can apply.

Please note:
No carer tickets available on VIP Tickets.

Assisted performances

We offer Captioned, Audio Described and Relaxed Performances for selected performances.  

Captioning - (CAP)
(English text displayed on a unit for deaf or hard of hearing patrons). 
              Click here for more information. 

Audio Description (AD)
(Live commentary via personal headphones for sight impaired people). 
              Click here for more information. 

   BSL - Signed performances by trained describers, usually standing to                     one side of the stage or in a Box, interpret the script and language used                 by the performers at the same time it is being performed. 

   Touch Tours are available for some performances.

Forthcoming performances are:

Everybody's Talking about Jamie Sat 19 Jun 2021, 2.30pm (CAP & AD)

Chicago Sat 24 Jul 2021, 2.30pm (CAP & AD)

The Book of Mormon Sat 11 Sept 2021, 1.30pm (touch tour)

The Book of Mormon Sat 11 Sept 2021, 2.30pm (CAP & AD)

Humpty Dumpty Tue 7 Dec 2021, 7pm (CAP & AD)

Humpty Dumpty Sun 5 Dec 2021 & Thu 6 Jan 2022, 12 noon (Relaxed Performance)

SIX Sat 22 Jan 2022, 5.00pm (CAP & AD)

Scottish Ballet's The Nutcracker Sat 5 Feb 2022, 2.30pm (AD only)

Waitress Thu 10 Mar 2022, 7.30pm (CAP & AD)

Singin' in the Rain Sat 7 May 2022, 7.30pm (CAP & AD)

Strictly Ballroom Sat 11 Jun 2022, 2.30pm (CAP & AD)



‘Relaxed Performances’ are specifically designed to welcome people with an Autistic Spectrum Condition, learning disability or sensory and communication disorders into theatres to give those who otherwise might feel excluded the chance to experience live theatre.  They have a less formal, more supportive atmosphere in order to reduce anxiety levels.It is a specialist provision created to provide an opportunity for people who would otherwise find it difficult to come to see a show  – for example people who make involuntary noise, or are likely to need to talk a lot, or move around. During a regular performance this can disturb the other audience members, and the show, but at a relaxed performance it’s fine.

Lighting and special effects will be slightly altered - for example removing strobes and flashing lights and reducing very loud noises, however the content of the show will not be specifically changed.

The auditorium may possibly be quite noisy, with people coming in and out –  our ushers are there to support and manage this behaviour, rather than stop it.

If you would like to discuss our Relaxed Performance programme please email our Head of Learning, Kim Hoffmann

If you would like to speak to someone about access performances at the Theatre Royal, please contact Aynsley Young, Head of Visitor Services on 0191 594 6612 or email 

For a copy of our visual story please email or phone 0844811 21 22 - when you ring us please advise us of your requirements and we will be able to assist you further.
Calls cost 7p per minute plus your phone company's access charge,.

Monday - Thursday 9am - 5.30pm, Friday 9am - 5pm.

We can offer familiarisation visits and discuss Chill Out areas, everything to make your visit to us as comfortable and stress-free as possible.