Please note, our Box Office is open for outgoing calls only at present (this includes our dedicated access line). Online booking is still available for many performances. You can contact us via email at or and we will get back to you as soon as possible. Please note, we will only be able to respond to urgent enquiries.

For more information on how this effects customers with access requirements, please read our FAQs HERE 

We strive to make our venue as accessible as possible for all of our customers.

Find out more about accessibility at our venue here:

Accessibility at Theatre Royal

Dedicated Access Line
If you have joined our Access Requirement Register, to book tickets please call our dedicated access line on 0191 594 6619.

Specific information relating to our Access Requirement Register, and our Personal Assistant (carer) Ticket Policy, can be found here:

Access Requirement Register