This Trust operates one of Newcastle’s most cherished and well-attended live entertainment venues, and we are committed to ensuring that audiences can continue to enjoy live entertainment in a safe and welcoming environment, free of threat and intimidation.

For some years we have had an active Counter Terrorism Plan, which we periodically reviewed and revised so that we remained in a position to implement it if necessary. In light of the current heightened terror alerts we have again reviewed our policies and plans, in consultation with the Police, to ensure that our customers and staff remain as safe as possible when attending our venue.

We want customers to feel confident to attend and enjoy live events. We continue to be more vigilant than ever, and customers may notice that entering our venue may take a little more time, to allow for bag searches and heightened security measures.

Tickets already in your possession will be checked at external doors to permit entry into our venue. Please distribute tickets amongst your party prior to arrival.