Learning Assistant
A large print version of this document is available on request please email
Newcastle Theatre Royal Trust is an independent charity that runs Newcastle Theatre Royal.  The 2015, 2016, 2017 and 2018 winner of the Most Welcoming Theatre, North East award, we are committed to giving the highest quality of welcome and of service to everyone, on-stage and off.
Newcastle Theatre Royal Trust invites applications for a dynamic Learning Assistant to join our enthusiastic, fast-paced Learning department.
Salary: £18,373.68
Hours:  39 hours worked over 5 days, Mon – Sat. Evening and weekend work is required for 30 weeks per annum. (Please note there will be some flexibility required)
Purpose of the Post
To provide the best possible levels of customer care for patrons and other visitors to the Theatre Royal and provide support to the Head of Learning, Artistic Director and Learning Officer.
Skills, Knowledge and Experience

Essential:Possess an understanding of excellent customer care and be capable of delivering this
Have good knowledge of IT systems including Word, Outlook and Excel
Be of smart appearance and have a pleasant demeanor
Have a calm, courteous and helpful manner
Be able to handle difficult situations with patience and diplomacy
Have full CRB/DBS clearance/be willing to get this (at the employers cost) 

Desirable:Working knowledge of Tessitura
Knowledge and experience of funding applications 

If you are interested in applying, please complete the application form by referring to the job description provided as guidance and return to the Deb Dovinson at Application forms are also available at the Stage Door.
Closing date for interested applicants: 9am, Friday 25 October 2019
Interview date: w/c 4 November 2019

Anticipated start date Monday 18 November 2019
Please note that if external applicants have not received a response to your application within 3 days of the closing date, you have not progressed to interview stage.  Please do not let this deter you from applying for other positions which may arise in the future.