Access | Theatre Royal
Click here to view a detailed access report for the Theatre Royal compiled by national disabled access guide, DiasbledGo.
Brochures are available in Braille, large print and audio tape from the Box Office.
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There are eight spaces for wheelchairs in the Stalls. (Please note: you must bring your own wheelchair). One free ticket for the companion of a wheelchair user.
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We have a sound enhancement system in the auditorium. Using a headset (with or without a hearing aid) you can boost the volume of the performance. Headsets are bookable at the Box Office, which has an induction loop.
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Guide, hearing and other working dogs are welcome in all parts of the theatre.
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There is an accessible toilet on all levels of the theatre.
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There are two parking spaces for Blue Badge Holders on Shakespeare St. and three spaces on Hood St. Most parking meters are free to Blue Badge Holders.
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There is lift access to all levels of the theatre.
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One free ticket for the companion of a customer who is unable to attend an event unaccompanied. Patrons will be asked to produce one of the following as validation of status:
- A letter confirming receipt of Disability Living Allowance.
- A Local Authority Mobility Card/Pass.
- A Disabled Person's Railcard.
- Local Authority Registration Cards for Visual Impairments or certificate.
- Doctor’s note (valid for 6 months)
(If patrons are booking a Wheelchair space, they do not need to show any proof.)
There are a number of Signed, Stagetext Captioned or Audio Described performances, please check the show pages for further information.
The following access performances are available at the Theatre Royal.**
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Captioning - CAP
(English text displayed on a unit for deaf or hard of hearing patrons). Click here for more information. View Shows >
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Audio Description
(Live commentary via personal headphones for blind or partially sighted people). Click here for more information. View Shows >
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British Sign Language - BSL
(Sign language interpreted for Deaf BSL users) View Shows >
* Please note: access performances are only available on selected performances.
Visitors with a disability should join the free Access List. By registering you may be eligible for tickets at concessionary prices, to bring a companion who can assist you during your visit and pay for 2 tickets for the price of 1, to receive information in alternative formats, etc.
Click to download our Access List Application Form and, once completed, return the form to:
Access List
Freepost NT1108
Newcastle upon Tyne
NE1 1BR
For further information on the Access List please email access@theatreroyal.co.uk or to request a form call the Box Office on 08448 11 21 21.
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The forthcoming Captioned performances at the Theatre Royal are:
RSC: The Taming of the Shrew Thu 1 Mar, 7.30pm
Travelling Light Fri 6 Apr, 7.30pm
An Inspector Calls, Thu 19 Apr, 7.30pm
Steel Magnolias, Thu 31 May, 7.30pm
Grease, Thu 5 July, 7.30pm
RSC: Julius Caesar, Tue 24 July, 7.30pm
Oliver! Thu 20 Sep, 7.30pm
Aladdin Thu 6 Dec, 7pm
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The forthcoming Audio Described performances at the Theatre Royal are:
RSC: The Taming of the Shrew Sat 25 Feb, 2pm
Opera North: Norma Sat 10 Mar, 7pm
Travelling Light Sat 7 Apr, 2.30pm
An Inspector Calls Sat 21 Apr, 2.30pm
Steel Magnolias, Sat 2 June, 2.30pm
Grease, Sat 7 July, 5pm
RSC: Julius Caesar, Sat 21 July, 2pm
Oliver! Wed 19 Sep, 7.30pm
Aladdin Sun 6 Jan 2013, 5pm
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The forthcoming British Sign Language (BSL) performances at the Theatre Royal are:
There are currently no BSL performances scheduled.
If you would like to speak to someone about access performances at the Theatre Royal, please call Ian Taylor, House Manager on 0191 244 2514 or email ian.taylor@theatreroyal.co.uk
We have recently reviewed our policy regarding free tickets for the companions of customers who are unable to attend events unaccompanied. Sadly, this is due to widespread abuse of the system. Those requiring the assistance of a companion (with the exception of wheelchair users) will be required to produce a doctor's note (valid within six months) in order to qualify their companion for a free ticket. This note must explain that the individual is unable to attend unaccompanied. This policy has been adopted following guidance from the City Council and is widely used by many other arts and sporting organizations across the UK.